Privacy Policy | Итал Сток ООД | Ital Stok Ltd. - Вкусът на Италия в чаша кафе

Privacy Policy

"Ital Stock" Ltd.

(Notice on the processing of personal data)

Personal data administrator:

1. Name: "Ital Stock" Ltd.
2. UIC: 204805889
3. Registered office and address: Sofia, 43A Evliya Celebi Street
4. Telephone: 087 753 5504
5. Email address: office@italstok.bg
6. Website: italstok.bg

"Ital Stock" Ltd. ("the Company" or "the Administrator") carries out its activities in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data ("General Data Protection Regulation" or "the Regulation"). This “Privacy Policy” (“Privacy Policy” or “Policy”) aims to inform each Client (as defined below) of the Company about the processing of data by which the specific Client is identified or can be identified.

For the purposes of the Policy, “Client” is any natural person party to a contract with the Company for the purchase and sale of goods, as well as an individual who has expressed a will to enter into pre-contractual relations with the Administrator and/or user of the E-shop italstok.bg, accessible on the Internet at the e-mail address: https://italstok.bg, as well as a director, manager, representative, proxy, employee, partner, shareholder, beneficial owner of a legal entity or other legal entity using the E-shop.

1. What personal data do we process?

The Company processes, as a personal data administrator, the following groups of personal data of the Clients:

• Physical identity – names, personal identification number, address, telephone number, e-mail address;
• Economic identity - information about a bank account number.

Personal data is collected by the Administrator from the persons to whom it relates.

2. How we collect personal data

We collect personal data:

• during the registration process on the website of the Online Store and when using the Online Store without registration;
• when conducting correspondence with the Client, which may include communication in written form, including electronic form and oral form;
• through "cookies" when using or browsing our website.

In some cases, we may also collect information from third parties or from public sources.

Our website collects data in log files. This information contains data about your IP address, Internet service provider, the browser you use, your operating system, when you visited our website, the pages visited.

Our website uses "cookies". "Cookies" are small files with information that the website sends to the visitor's browser. The browser stores this information in a text file on the user's end device. They help us make our website work better for you. You can read more about the use of cookies in our Cookie Policy, published on the website of the Online Store: https://italstok.bg.

3. Do we process special categories of personal data?

The Company does not process special categories of personal data of the Clients.

4. For what purposes do we process personal data?

The Company processes the personal data of the Clients for the following purposes:

• providing information and assistance that you have requested from us;
• individualizing and contacting the Clients and beneficial owners;
• for all activities related to the existence, modification and termination of the relationship between the Company and the Client;
• offering and promoting additional services;
• compliance with regulatory requirements;
• to defend in the event of a dispute and to cooperate with regulatory authorities to the extent required by law.

If we do not process this personal data, we may not be able to provide you with our services or the assistance you have requested.

5. On what legal basis do we process personal data?

Clients' personal data are collected, processed and used on the basis of several grounds for processing:

• For the performance of a contract or for entering into pre-contractual relations;
• For compliance with a legal obligation to which the Company is subject;
• For the purposes of the legitimate interests of the Company or a third party, where the rights and interests of the data subjects do not prevail over them - for the resolution of disputes; for the prevention, detection, investigation of fraud, violations or other unlawful conduct; for the establishment, exercise or defense of legal claims;
• Under the conditions of voluntarily given consent, where required by applicable law.

6. For how long do we store personal data?

The company stores personal data during the contractual relationship and until the repayment of the claim under the contract and during a transitional period (e.g. to comply with obligations

(e.g. the archiving and storage of accounting data). If legal or other action is initiated, personal data may be stored until the end of such action, including any possible periods for appeal, and will then be deleted or archived as permitted by applicable law. In particular, the various carriers of accounting and tax information containing personal data are stored for a period of 10 years, starting from 1 January of the reporting period following the reporting period to which they relate.

In cases where your personal data are obtained and processed on the basis of your consent, we will process your personal data only to the extent that we have your consent to process your personal data.

7. With whom do we share personal data? Do we provide them to third countries?

The Company may, at its own discretion, transfer part or all of your personal data to personal data processors for the fulfillment of the processing purposes, subject to the requirements of the Regulation.

The Company shares personal data with:

• third parties – service providers engaged by us to perform functions or activities on our behalf;
• third parties: regulatory authorities, tax, financial authorities, judicial, administrative and law enforcement authorities, all in accordance with applicable law.

This list is not exhaustive and there may be other legitimate purposes for storing, disclosing or otherwise processing your personal data.

The Company notifies the personal data subject in case of an intention to transfer part or all of his/her personal data to third countries or international organizations.

8. Are personal data protected?

The Company provides and maintains appropriate technical and organizational measures to protect personal data against unauthorized access or unlawful use of personal data and/or against their accidental loss, alteration, disclosure, access and/or damage or copying. These measures are intended to ensure the continued protection and integrity of personal data. The Company reassesses the measures regularly in order to achieve constant security of personal data.

9. Do we perform automated decision-making?

The Company does not perform automated decision-making with data.

10. What are the Clients' rights in relation to the protection of personal data?

Each Client may proceed to exercise the rights specified below by written notice to the Company.

• Withdrawal of consent to the processing of personal data

When the processing of a Client's personal data is based on the consent given by the Client to the processing of his personal data, the Client has the right to withdraw his consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on a given consent before its withdrawal.

• Right of access

Each Client has the right to obtain confirmation from the Company whether his personal data is processed by the Company. This includes the right to access personal data, the right to obtain a copy of the data free of charge (except in cases of excessive and repetitive requests), unless otherwise provided for in the applicable data protection rules, as well as the right of the Client to be provided with a description of the basic information related to the processing of his personal data.

The Company provides the Client with a copy of his personal data that is being processed free of charge, but reserves the right to impose an administrative fee in case of repetitive or excessive requests.

• Right to rectification

Each Client has the right to rectify or request the Company to rectify, without undue delay, inaccurate, incomplete or outdated personal data relating to him.

• Right to erasure (right to be forgotten)

Each Client has the right to request from the Company the erasure of personal data relating to him or her without undue delay where one of the following grounds applies:

(i) The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

(ii) The Client withdraws his or her consent on which the processing of his or her data is based and there is no other legal basis for the processing;

(iii) The Client objects to the processing as set out below;

(iv) The Client’s personal data have been processed unlawfully; or

(v) The Client’s personal data must be erased for compliance with a legal obligation under EU law, the law of a Member State or the law of another country;

(vi) the personal data have been collected in connection with the offering of information society services.

The Company may refuse to erase the personal data of a Client to the extent that their processing is necessary:

(i) for the exercise of the right to freedom of expression and the right to information;

(ii) for compliance with a legal obligation which requires processing provided for in EU or Member State law to which the Controller is subject or for the performance of a task carried out by the Controller.

public interest or in the exercise of official authority vested in him;

(iii) for reasons of public interest in the field of public health

(iv) for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes;

(v) for the establishment, exercise or defence of legal claims.

• Right to restriction of processing

Each Client has the right to request the Company to restrict the processing of his personal data in the following cases:

(i) Where he contests the accuracy of the personal data as provided by the Client and processed by the Company (the restriction is for a certain period allowing the Company to verify the accuracy of the personal data);

(ii) Where the processing is unlawful, but the Client does not want the Personal Data to be erased, but requests instead the restriction of their use;

(iii) Where the Company no longer needs the personal data for the purposes of the processing, but the Client requires them for the establishment, exercise or defence of legal claims;

(iv) Where a Client has objected to the processing and expects the Company to verify whether the Company’s legitimate grounds for processing the personal data override the Client’s interests.

• Right to object

Each Client has the right at any time, on grounds relating to his or her particular situation, to object to the processing of personal data concerning him or her.

A Client may exercise the right only in respect of the processing of his or her personal data carried out by the Company for the purposes of the Company’s legitimate interests.

If the objection is justified, the Company will cease processing the personal data concerning the objecting Client, unless the Company demonstrates compelling legitimate grounds for the processing which override the Client’s interests.

• Right to data portability

This right includes the following options:

(i) to receive the personal data in a structured, commonly used and machine-readable format in order to transmit them to another controller, or

(ii) to obtain a direct transfer of the personal data to another controller, if this is technically feasible.

• Right to complain

Each Client has the right to lodge a complaint regarding the processing of his/her personal data by the Company to the Personal Data Protection Commission, which is the competent supervisory authority.

Personal Data Protection Commission

Address: Sofia, p. k. 1592, ul. "Prof. Tsvetan Lazarov" № 2,
tel. (02) 91 53 519, fax: (02) 91 53 525
e-mail: kzld@cpdp.bg
website: www.cpdp.bg

11. What happens in case of change?

In the event of a material change in the manner in which the Company processes Clients' personal data and/or in the types of personal data it processes, and/or in any other aspect of the subject matter of this notice, the Company will notify the Clients of the relevant change immediately by issuing and providing the Clients with an updated version of the notice.